db789 Terms and Conditions

1 General Provisions

db789 is an online gaming and betting platform that provides services for players in Bangladesh. These terms and conditions are governed in accordance with applicable laws of Bangladesh.

• These terms may be updated at any time. Continued use of the platform after any changes will be taken as acceptance of the updated terms.
• These terms are written in Bengali and the Bengali version shall prevail in all cases.
• db789 reserves the right to change the scope of its services at any time without giving any reason.
• If any part of these terms is declared invalid or unlawful by a court, the remaining parts will continue in full force.

2 Account Registration and Eligibility

To open an account on db789, the following conditions must be met:

• You must be at least 21 years of age.
• You must provide your real name, a valid mobile number, and a valid email address.
• Each individual may only create one account. Multiple accounts are prohibited.
• You must register under your own identity. Opening an account on behalf of another person is strictly prohibited.
• It is your own responsibility to ensure that online gaming is lawful in your area.

Identity Verification

db789 reserves the right to verify a member's identity at any time. A national ID card, passport, or birth registration certificate may be requested for verification. Failure to provide the required documents may result in temporary suspension of the account.

3 Account Security and Responsibility

It is your own responsibility to keep your db789 account secure. Please follow the guidelines below to keep your account safe:

• Do not share your login credentials (username and password) with anyone.
• Use a strong and unique password and change it regularly.
• If you notice any suspicious activity on your account, notify our support team immediately.
• The account may not be given to a third party for their use.

The account holder is responsible for all activities carried out on the account. db789 will not accept liability for any loss arising from unauthorized use.

4 Deposits and Withdrawals

Deposit

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposited funds are generally credited to the account instantly.
• Please ensure the correct amount at the time of deposit — db789 will not be responsible for any incorrect amount entered.
• Deposits made through a third party are not accepted.

Withdrawal

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawal requests will be processed subject to verification.
• Withdrawals can only be made to the same payment method used for the deposit.
• db789 reserves the right to suspend withdrawals if there is any suspicious activity on the account.
• The bKash, Nagad, or Rocket account must be registered in the same name as the db789 account.

5 Bonuses and Promotions

db789 offers bonuses and promotions from time to time. Each bonus has its own terms, which are stated in the advertisement for that bonus.

Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000.
• A 20x wagering requirement must be met to withdraw the bonus.
• Each member may receive the welcome bonus only once.
• Withdrawing deposited funds while a bonus is active may result in the bonus being cancelled.

General Bonus Terms

• Withdrawals cannot be made directly from the bonus balance.
• Opening multiple accounts or placing coordinated bets for the purpose of claiming bonus benefits is strictly prohibited.
• db789 reserves the right to cancel bonuses and suspend accounts in cases of suspected bonus abuse.
• The validity period and other conditions of a bonus apply separately to each offer.

VIP Program

The db789 VIP program has four tiers:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.4%.
• Gold: Weekly cashback up to 0.6%.
• Platinum: Weekly cashback up to 0.8%.

VIP tier upgrades depend on your consistent activity and participation on the platform. db789 reserves the right to change VIP terms and conditions.

6 Betting and Gaming Rules

The following rules must be followed when conducting betting and gaming activities on db789:

• All bets are final and cannot be changed or cancelled once confirmed.
• If the outcome of a game is uncertain due to a technical error, db789 will verify the relevant information and make a decision.
• If the internet connection is lost, the result of any game in progress is saved on the server and will be reflected afterwards.
• db789 reserves the right to change the rules and conditions of any game.
• The terms and conditions of game providers may also apply.
• For sports betting, data from internationally recognized sports bodies (ICC, FIFA, etc.) will take precedence in determining results.

7 Prohibited Activities

The following activities are strictly prohibited on db789:

• Attempting to gain an advantage through fraud, deception, or any other illegal means.
• Placing bets or playing games using automated software, bots, or artificial intelligence.
• Using multiple accounts to collect bonuses.
• Attempting unauthorized access to the system through hacking, cracking, or other technical methods.
• Using the platform for money laundering or terrorist financing.
• Collecting or misusing the personal information of other members.
• Creating or operating an account by deliberately providing false information.
• Reproducing or distributing db789 copyrighted material without permission.

Involvement in any of the above prohibited activities will result in the immediate closure of the relevant account, the balance may be forfeited, and law enforcement authorities will be notified if necessary.

8 Responsible Gaming

db789 is committed to ensuring responsible gaming. We believe that gaming should be enjoyable and never a cause of distress or hardship.

• You can set deposit limits, betting limits, or session time limits on your account.
• You may use the self-exclusion feature to temporarily exclude yourself if needed.
• If you notice signs of gaming addiction, please contact our support team immediately.
• It is the responsibility of every guardian to keep minors (under 21) away from gaming.

For more information on responsible gaming, please visit our Responsible Gaming page.

9 Privacy and Data Protection

db789 places the highest importance on the privacy and protection of your personal information. Our SSL encryption technology keeps your data secure.

• We use your personal information only for providing services, verifying identity, and legal requirements.
• Your information is never sold to third parties.
• Limited information may be shared with technology service providers or regulatory authorities as required.
• To learn more about data protection, please read our Privacy Policy.

10 Intellectual Property

All content on the db789 platform — logos, designs, graphics, software, text, and other materials — is protected under the exclusive intellectual property rights of db789.

• Reproducing, distributing, or modifying any part of that content without written permission from db789 is prohibited.
• Limited use for personal and non-commercial purposes is permitted.
• The intellectual property of third-party game providers (such as Pragmatic Play, Spribe, JILI, PG Soft) is protected under their own respective policies.

11 Limitation of Liability

To the maximum extent permitted by applicable law, db789 is not liable for:

• Loss caused by internet disconnection or technical errors.
• Loss caused by faults in third-party software or services.
• Loss caused by the user's own negligence or breach of rules.
• Disruption caused by unforeseen circumstances (force majeure) such as natural disasters, government restrictions, or war.
• Indirect loss arising from not earning expected income from gaming.

db789 always strives to provide a safe and reliable platform. Our support team is always ready to assist you with any issue.

12 Changes to Terms and Termination

Changes to Terms

db789 reserves the right to modify these terms and conditions at any time. For significant changes, we will try to notify members via email or account notifications. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

Account Termination

• You can close your account at any time by contacting our support team.
• db789 reserves the right to suspend or close an account without notice in the event of a breach of the terms and conditions.
• Any valid unpaid balance will be returned after account closure, however the balance may be forfeited if prohibited activities are involved.

Contact

If you have any questions or complaints about these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali