A culture of responsible gaming at db789
We believe entertainment should always be controlled and enjoyable. At db789, deposit limits, self-exclusion, and 24/7 Bangla support are in place to protect you.
Why is responsible gaming important?
Online gaming is an entertainment activity — but it stays enjoyable only when it remains in control. db789 is committed to creating a safe and transparent gaming environment for players in Bangladesh. Our responsible gaming policy ensures that every player can enjoy themselves within their own budget and time limits.
When gambling turns into an addiction, it can have a negative impact on personal, family, and financial life. That is why we encourage every player to stay aware of their gaming habits and to seek help whenever needed. db789's responsible gaming tools help you keep your gaming experience entirely in your own hands.
Our protection tools
At db789, the following tools for responsible gaming are always available from your account.
Set Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately and cannot be raised on your own — a request can only be submitted after a set period.
Self-Exclusion
Choose self-exclusion to close your account for a set period or permanently. Once active, login is completely blocked. The support team will assist you through the process.
Time-Out Break
Take a time-out from 1 day up to 6 weeks. During this period your account is inactive and no bets or deposits can be made. It is an effective way to clear your head.
Reality Check Notifications
Receive automatic reminders at regular intervals that tell you how long you have been playing and how much you have spent. These notifications keep you aware.
Loss Limit Setting
Take advantage of automatic session closure when you lose more than a set amount. This protects you from unexpectedly large losses and helps you stay within your budget.
Gaming History and Reports
View your complete gaming history, deposit, and withdrawal details at any time. Transparent records help you understand your gaming habits and make informed decisions.
21+ Age Policy
Why this policy?
db789 is for those aged 21 and above only. This is our strict policy to protect minors. Age is verified at registration and identity documents may be requested at any time.
Identity Verification
After opening an account, before a withdrawal, or in any suspicious situation, we may verify your national identity card, passport, or other valid identity document. This is for your security.
Preventing Minors from Accessing
If there are any minor family members in your household, use a PIN or password on your device and always keep your account information private.
db789's commitment
- Keeping every player's data protected with SSL encryption.
- Transparent bonus and wagering terms — no hidden rules.
- Responsible gaming tools always available free of charge.
- Self-exclusion requests processed immediately.
- 24/7 support in Bangla — always here for gaming concerns.
- Fair play guaranteed — every game is operated to ensure fair play.
- Providing account information and history upon player request.
- Proactively offering help when signs of addiction are observed.
Build healthy gaming habits
Responsible gaming means staying aware. Follow the tips below and always keep gaming within the bounds of entertainment.
Set a budget
Decide how much you will spend before you start playing. Do not go beyond that amount — whether you are losing or winning.
Take breaks
Instead of playing for long stretches at a time, take regular breaks. Making decisions with a clear head is always better.
Remember it is entertainment
Gaming is not a way to earn money — it is entertainment. Winning and losing are both normal. Fun is the main purpose.
Seek help
If you feel any concern, do not hide it. The db789 support team is always here for you.
Help is available
If you have any concerns about gambling, contact the db789 support team. We help without judgement.
Live Chat Support
Bangla live chat is available 24 hours a day, 7 days a week. Start a chat now for help with self-exclusion or setting deposit limits.
Contact by Email
For confidential help, email: [email protected] — our specialist team will understand your situation and provide the right solution.
Request to Close Account
If you want your account deactivated immediately, let the support team know — we will take action as soon as we receive the request.
How do you set limits?
After logging in to db789, any protection tool can be activated from your account settings. The steps are outlined below.
Step 1 — Log in to your account
Log in to db789 with your username and password.
Step 2 — Open "Account Settings"
Click on your profile icon in the top right corner and go to the "Responsible Gaming" option.
Step 3 — Choose your preferred tool
Choose what you need — deposit limit, loss limit, time-out, or self-exclusion — and set the amount or time period.
Step 4 — Confirm
Once you confirm the setting, it takes effect immediately. You will receive a confirmation message by email.
Need help?
For any issues, contact the support team via live chat — they will assist in Bangla 24/7.
Frequently Asked Questions
Answers to common questions about responsible gaming.
Keep entertainment in control
Check our FAQ for more information or explore Casino, Slots, or Cricket Betting — always responsibly.